Right of withdrawal

If you are a consumer within the meaning of § 13 of the German Civil Code (BGB), i.e. you make the purchase for purposes that can be attributed predominantly neither to your commercial nor to your self-employed professional activity, you have a right of withdrawal under the following provisions.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, take physical possession of the goods.

To exercise your right of withdrawal, you must inform us

Mijo Ilic Mohnweg 4 51427 Bergisch Gladbach Germany Phone: +49 (0) 2204 959359 Email: info@getwiremesh.com

by a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, which is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Exclusion of the right of withdrawal for made-to-measure goods. The 14-day right of withdrawal described in this policy does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual choice or determination by the consumer is decisive (§ 312g(2) sentence 1 no. 1 BGB). All wire mesh products offered in our shop are cut exclusively to the individual dimensions (width and length) specified by you; these cuts are therefore not subject to a right of withdrawal. Your statutory warranty rights remain unaffected.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual choice or determination by the consumer is decisive, or which are clearly tailored to the consumer's personal needs (§ 312g(2) sentence 1 no. 1 BGB).

All wire mesh products in our online shop are cut exclusively to the individual dimensions specified by you (see Terms, section 6).

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

To Mijo Ilic, Mohnweg 4, 51427 Bergisch Gladbach, Germany, email: info@getwiremesh.com

• I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)
• Ordered on (*) / received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only for communication on paper)
• Date

(*) Delete as applicable.